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FAQ
How does the free trial work?
You can start your free trial on our app listing page - click on the Install button and the trial will start automatically.
What counts as a search?
Every search process that is started by a visitor counts as a search. This includes if a visitor opens the search bar since Rapid Search shows them personalized recommendations even at that stage.
A search is ended when a visitor chooses a recommended product, category or keyword, or navigates to another page of the store.
On the search-result page every new filter, and sorting setting counts as a new search.
How many sessions are there in my store monthly?
You can follow the number of sessions in the Subscription tab of Rapid Search. We measure it even over your free trial so at the end of it you will be able to see your session count.
What happens if I exceed the session limit of my plan?
This is good news, it means you have an increasing number of visitors. If you exceed the limit of your plan and don't upgrade it on time, the original search engin will be re-activated until the start of the next billing period.
If you experience exceeding the limit we recommend upgrading your plan to avoid losing potential buyers.
How can I sign up for Rapid Search?
As a first step, we recommend you starting a free trial. Before your trial ends, we will send you the instructions for starting your subscription.
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