Privacy Policy
Rapid Search “the App” provides search bar optimization features “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account: products, inventory, collections, vendors, orders (last 60 days), Shopify account data (e.g. account email addresses, phone numbers, locations).
Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:
- Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information;
- Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- For more information about Web beacons, tags and pixels visit
https://en.wikipedia.org/wiki/Web_beacon
- For more information about tags visit
https://en.wikipedia.org/wiki/Tag_(metadata)#Knowledge_tags
- For more information about pixels visit https: //en.ryte.com/wiki/Tracking_Pixel
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Transactional SMS Notifications
We may send transactional SMS messages to provide important updates and notifications related to your use of our services. These messages are intended to enhance your experience by keeping you informed about critical service-related matters. Message frequency may vary, but we will not send more than three (3) SMS messages per month. Standard message and data rates may apply, depending on your mobile carrier and plan.
You have the option to opt out of receiving these messages at any time by replying STOP, after which you will no longer receive SMS notifications from us. If you need assistance or further information, you can reply HELP for support. Please note that your mobile phone number and related information will be handled with strict confidentiality and will not be sold, shared, or used for promotional or marketing purposes by third parties.
Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account: products, inventory, collections, vendors, orders (last 60 days), Shopify account data (e.g. account email addresses, phone numbers, locations).
Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:
- Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information;
- Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- For more information about Web beacons, tags and pixels visit
https://en.wikipedia.org/wiki/Web_beacon
- For more information about tags visit
https://en.wikipedia.org/wiki/Tag_(metadata)#Knowledge_tags
- For more information about pixels visit https: //en.ryte.com/wiki/Tracking_Pixel
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Transactional SMS Notifications
We may send transactional SMS messages to provide important updates and notifications related to your use of our services. These messages are intended to enhance your experience by keeping you informed about critical service-related matters. Message frequency may vary, but we will not send more than three (3) SMS messages per month. Standard message and data rates may apply, depending on your mobile carrier and plan.
You have the option to opt out of receiving these messages at any time by replying STOP, after which you will no longer receive SMS notifications from us. If you need assistance or further information, you can reply HELP for support. Please note that your mobile phone number and related information will be handled with strict confidentiality and will not be sold, shared, or used for promotional or marketing purposes by third parties.
Sharing Your Personal Information
Rotate your phone to see more details on collected personal information
Source
Personal data collected
Retention period
Opt-out
These types of cookies are used for retargeting, so we can show you relevant ads based on your activity on our site and app after you leave it. Information collected includes an identifier, and sometimes your geolocation, device type, and IP address.
As long as necessary for services or legal obligations.
We use Brevo to identify your preferences so we can personalize our marketing emails. Information collected includes your visits to our app, email adrdess, name, store name, page visits, it’s date and time, how much time was spent on the app listing and on the app admin, geolocation, device type, and IP address.
Retains data as long as required for specified purposes.
You can opt-out by clicking to the unsubscribe link within the emails we send.
These cookies are used to collect website and app statistics and track conversion rates. No personally identifiable information is collected.
Retains some data indefinitely for legal or business purposes.
Opt-out choice 1 and 2
We use Google Analytics to generate statistical data on how our visitors use our Site. We use IP masking to ensure that no personally identifiable information is collected.
Up to 50 months.
Opt-out choice 1 and 2
We use Posthog to monitor user activity on our app to improve the user experience. Information collected includes an identifier, your geolocation, device type, IP address, and your interactions with the app's features, etc.
Retains data until account deletion, but some contributions (e.g., open-source projects) may remain public indefinitely.
You can opt out of tracking by enabling "Do Not Track" in your browser settings or contacting us directly to disable analytics for your account.
Crisp powers our live chat feature, allowing us to provide real-time customer support. Information collected includes your name, email address, chat history, IP address, and sometimes your geolocation and device type, etc.
Retains data only as long as necessary for specified purposes.
You can opt out of using the Crisp chat by contacting us to delete your chat history.
These cookies are used for advertising purposes, including retargeting, to show you relevant ads based on your behavior on our website and app. Information collected includes an identifier, geolocation, IP address, and device type, etc.
Retains some data indefinitely for compliance with legal obligations.
You can opt out of personalized ads through Google's Ad Settings or by managing cookies in your browser settings.
We use Shoffi for affiliate partnerships. Information collected includes identifiers, app usage data, geolocation, and device type, etc.
Retains data as long as necessary for specified purposes.
You can request to opt out of Shoffi tracking by contacting us.
Google Cloud hosts our app infrastructure and securely stores data. While we rely on encryption to protect all personal information, Google Cloud may process metadata, such as IP addresses, device type, and geolocation, store details, etc., for maintaining system integrity and performance.
Retains some data indefinitely for legal or operational purposes.
As a hosting platform, Google Cloud cannot be directly opted out of. Contact us to request the deletion of stored personal data.
We use Instantly for email outreach and campaign tracking. Information collected includes your name, email address, and sometimes IP address and geolocation, etc., to analyze engagement and ensure better communication.
Retains data as long as necessary to provide services.
You can unsubscribe from our emails at any time using the link provided in the email or by contacting us to request the deletion of your data.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by clicking to Opt-Out choice text on the last column of the spreadsheet above. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@rapidsearch.hu or by mail using the details provided below:
DATA AND AVAILABILITY OF THE DATA HANDLER
Name: Rapid Search Zrt. (Rapid Search)
Headquarters: 4028 Debrecen, 129 Kassai street
Name of the registry court Hajdu Bihar County Court, as the Court of Registry
DATA PROTECTION OFFICER CONTACT INFORMATION
DPO name: Szabolcs Zajdo
DPO email: hello@rapidsearch.app