GLOSSARY

Hit

A hit is a result that matches your search. In stores, “hits” are the products or pages returned for a query, sometimes also the individual term matches inside them.

What is a Hit?

In information retrieval, a hit usually means a matching result item (document/Product/Article) returned for a query. Some systems also use “hit” to mean a term occurrence inside a document. In e-commerce, “hit” almost always refers to a result card on the SERP.

How It Works (quick)

  • Matching: Tokens/embeddings from the query align with fields (title, attributes, description) → score via BM25/fields and/or vectors.
  • Ranking: Hits are ordered by a scoring formula (relevance + business signals).
  • Presentation: Each hit renders a card (title, image, price, rating, badges, highlights).
  • Highlighting: Term hits within the document are marked (bold snippets) to explain relevance.
  • Counts: Engines may show total hits (exact or estimated) and hits per page.

Why It Matters in E-commerce

  • Clarity: Clean, informative hit cards drive clicks and confidence.
  • Speed: Fast retrieval and rendering keep users engaged.
  • Measurement: Hit-level features (price, stock, rating) feed ranking and analytics.

Best Practices

  • Card quality: Clear titles, crisp images, price/availability/rating, and relevant highlights.
  • Field hygiene: Put critical attributes in their own fields so hits score and display well.
  • Exact fields: Separate keyword fields for SKU/MPN and brand casing.
  • Diversity: Avoid near-duplicate hits at the top; cap per-brand variants.
  • Hit counts: If totals are approximated, label as estimates to avoid confusion.
  • Analytics: Log hit impressions and positions; track CTR@k and add-to-cart from SERP.

Challenges

  • Noisy snippets from messy HTML; thin titles; inaccurate stock/price on cards; large images slowing SERP.

Examples

  • Show size-in-stock on shoe hits to reduce wasted clicks.
  • Highlight “GORE-TEX” in snippet when it matched a query term.

Summary

A hit is the matched result item on the SERP. Make hit cards fast, clear, and accurate—backed by clean fields and sensible ranking—to maximize clicks and conversions.

FAQ

Hit vs result?

Often synonyms; “hit” emphasizes the match, “result” the returned item.

Why does the total hit count jump?

Engines may estimate totals, apply post-filters, or re-score; totals can change as you paginate or refine.

Do highlights affect ranking?

No—highlights explain matches; ranking comes from the scoring formula.